I am BA graduate , can I join Wipro bpo ?
Wipro has Voice, Non Voice, Technical and Non Technical BPO jobs in various locations for many of its projects. Now it is important to know whether you want to apply for a Voice based role or a Chat based non voice role. For voice based role, you need to hold a Bachelor's degree in any discipline and have good communication skills. You should also have neutral accent and zero mother tongue influence. For Non voice based chat role, you should have good typing speed which is more than 35 words per minute atleast and above 95% error free typing. Few Projects do not consider BE/B.Tech Graduates but BA is an acceptable degree. And there are various shifts like the US which is Night shift, UK which is usually afternoon/evening shift and the Australian shift which is early morning shift. The timings depend on the Client you are working for. SO you should be able to adapt to a 24/7 working environment and be flexible in shifts. There are Domestic BPO jobs as well wherein the client is within India. For that it might be a day shift. So based on these details and your flexibility, you can appear for Interview process and join. To give you a fair idea of what to expect in an Interview, there will be atleast 3-4 rounds and each round is an elimination round. First round is Introduction round and Group Discussion. You will be asked to introduce yourself and will be given a topic to discuss with other Candidates. If you are shortlisted for the next round, it will be a typing/Voice and Accent Round. This is followed by a Manager round and the final is HR Round. In each round you will be checked for your communication skills, spontaneity and flexibility to work. So work on these and it will be relatively easier to crack an interview.
The eligibility criteria to get Job in any Wipro BPO is that the candidate must have any of the below qualification:
1. Diploma
2. Graduation
3. Post - Graduation
The skills required for the same are that one should have knowledge of programming language, good communication skills, and soft skills.
Hope this helps, all the best.