Hy,

If you’re encountering a “your account is blocked” message when trying to log in to the Medical Counselling Committee (MCC) portal, it indicates an issue with your account that needs to be resolved. Here’s a step-by-step guide to help you address this problem:

Reasons for Account Blockage

1. Incorrect Login Attempts : Multiple unsuccessful login attempts can sometimes lead to an account being temporarily blocked.
2. Pending Verification : Sometimes, account blocks occur if there are pending verification steps or incomplete registration processes.
3. Security Reasons : The account may have been blocked for security reasons, possibly due to suspicious activities.
4. Administrative Issues : There might be an issue with the account that requires administrative intervention, such as updates to your profile or verification issues.

Steps to Resolve the Issue

1. Contact MCC Support :

   • Helpline Numbers : Reach out to the MCC support helpline numbers. These are usually provided on the MCC website or in official communications related to the exam and counselling process.
   • Email : Send an email to the MCC support email address detailing the issue. Include your registration number, name, and any other relevant details.

2. Provide Necessary Details :

   • Account Information : When contacting support, provide your account details, such as registration number, name, and any error messages you are seeing.
   • Identity Verification : Be prepared to verify your identity, as the support team may require additional information to assist you.

3. Check for Notifications :

   • Email and SMS : Look for any notifications from MCC regarding your account status or instructions on how to resolve the issue. Sometimes, there might be specific instructions provided through official communication channels.

4. Follow Up :

   • Request Updates : If you don’t receive a response within a reasonable time frame, follow up with the support team to check on the status of your request.
   • Escalate if Necessary : If the issue remains unresolved, you may need to escalate the matter through additional channels or seek assistance from your examination board or academic institution.

5. Verify Account Details :

   • Check for Errors : Ensure that there are no errors in the details you are providing for login or support requests. Sometimes, incorrect information can lead to issues with account access.