Hello Sandeep,

If you're unable to access your NPTEL examination marks due to issues with your email or date of birth, here’s what you can do:

Recover Account:

a) Visit the NPTEL portal and try the "Forgot Password" option using your registered email.

b) If your email shows as invalid, double-check if there are any errors in typing or if you used a different email during registration.

Contact NPTEL Support:

a) use the NPTEL Helpdesk available on their website.

b) Provide details such as your name, registered email ID, course name, hall ticket number, and other relevant details. Mention the issue with the date of birth discrepancy.

Submit Proofs:

a) If your hall ticket had incorrect information, explain this to NPTEL and provide any alternate proofs like acknowledgment mail from NPTEL, screenshots, or other documents showing your course registration.

Reach Out via Phone:

a) NPTEL usually has regional coordinators. Look up contact details for your state's SPOC (Single Point of Contact) from the NPTEL website and explain your issue.

Retrieve Hall Ticket Copy:

a) If you don’t have a hall ticket copy, check your email inbox (including spam/junk) for past communication from NPTEL. It may have your application or hall ticket information.

Resolving such issues can take time, but providing clear details and following up regularly will help you get a response.

I hope this answer helps you. If you have more queries then feel free to share your questions with us we will be happy to assist you.

Thank you and wishing you all the best for your bright future.

It can be an invalid email issues for double check your email address ensure your entered your correct Email address which is associated with your NPTEL account or try resetting or password using the forgot password option and also may be contact NPTEL VIA email or phone. Provide  details as much as you can.r they may be issue date of birth .contact NPTEL support to inform them. Maybe the date of birth is wrong or provide any supporting documents like aadhar card or something be patient .Your account might be deactivated so  regularly login into your NPTEL account, please checking your Spam folder.