Hi Akshay,

If you have forgotten the email address you provided for your JEE Main application and cannot recover it, follow these steps to troubleshoot this problem:

1. Attempt Recovery of Your Email Account

- Go to the recovery page of the email service provider

- Use the steps there to regain access with

- Recovery email or phone number.

- Security questions or previously used passwords.

In case of recovery failure, proceed to the next steps.

2. Contact NTA (National Testing Agency)

- This issue can be reported to the National Testing Agency that administers JEE Main. You may provide them with your **application number**, **registered phone number** , and other relevant details.

- Clearly state your grievance, including not getting access to the registered email. Seek a solution.

3. Look for Information in Application Form

In case you have taken a print of your JEE Main form or screenshot, then, there will be information that contains your registered email as well as application number along with it. So try using this information in connection with NTA.

4. E-Mail Request to Change your E-Mail Address

- If NTA confirms your complaint, they may permit you to update your email address or use an alternate communication channel to send crucial updates, including admit cards and results.

5. Visit a Regional NTA Office

- If the problem does not get resolved, one can visit the nearest regional office of NTA

Carry a proof of identity such as Aadhaar/Passport and copy of application details for verification process

Tips for Future Situations

Maintain important account information, including login credentials in a safe place.

Configure all email accounts with recovery options (backup email address and phone number).

- Monitor critical accounts regularly for access.

Reaching out to NTA quickly and with as much information as possible would likely get this sorted quickly. Let me know if you need an email template or anything else!

Hi,

If you have forgotten the email address you provided for your JEE Main application and cannot recover it, follow these steps to troubleshoot this problem:

---

### **1. Attempt Recovery of Your Email Account**

- Go to the recovery page of the email service provider
- Use the steps there to regain access with

- Recovery email or phone number.

- Security questions or previously used passwords.

In case of recovery failure, proceed to the next steps.

---

### **2. Contact NTA (National Testing Agency)**

- This issue can be reported to the National Testing Agency that administers JEE Main. You may provide them with your **application number**, **registered phone number**, and other relevant details.

- Clearly state your grievance, including not getting access to the registered email. Seek a solution.

---

### **3. Look for Information in Application Form**

In case you have taken a print of your JEE Main form or screenshot, then, there will be information that contains your registered email as well as application number along with it. So try using this information in connection with NTA.

---

### **4. E-Mail Request to Change your E-Mail Address**

- If NTA confirms your complaint, they may permit you to update your email address or use an alternate communication channel to send crucial updates, including admit cards and results.

---

### **5. Visit a Regional NTA Office**

- If the problem does not get resolved, one can visit the nearest regional office of NTA

Carry a proof of identity such as Aadhaar/Passport and copy of application details for verification process

---

### Tips for Future Situations

Maintain important account information, including login credentials in a safe place.

Configure all email accounts with recovery options (backup email address and phone number).

- Monitor critical accounts regularly for access.

Reaching out to NTA quickly and with as much information as possible would likely get this sorted quickly. Let me know if you need an email template or anything else!

Hello,

If you are unable to access the email account linked to your JEE Mains form, here are some steps you can take:

1. Try Account Recovery:
   Use the email provider's recovery options, such as forgotten password, alternate email, or phone number linked to the account.

2. Contact Email Support:
   Reach out to the email provider’s support team for assistance. Provide necessary information for verification (e.g., creation date, recovery details).

3. JEE Helpline:
   Contact the National Testing Agency (NTA) via their helpline or email. Explain your situation clearly and provide your application number and other credentials.

4. Update Email (If Possible):
   Request NTA to update your registered email ID. Some forms allow such changes through written requests.

5. Backup Documents:
   Ensure you have access to your JEE Mains application form, admit card, and payment proof to verify your identity.

Act promptly to avoid issues with exam updates or results.

Hope it helps !