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I have applied for nata 2020 for both the test and the money is deducted from account but I haven't recieved confirmation page and there is no reply from the help desk even after sending email and calling them they are not receiving the call


Dhyana Manjunath 13th Feb, 2020
Answer (1)
AnkiT KunwaR 13th Feb, 2020
Hello Aspirant,

The problem is faced by lot of candidate every year.
Now, if you have got message of dedication of amount in your phone then I would suggest you to wait for 2-3 days because if payment is not successful then you will get the message regarding the refund and if you have not getting confirmation page then there might be chance of server failure or any problem from your bank's end.
I would suggest you to logout of the page and try to login after few hours and check the payment status again and if problem persists then keep calling the helpline number.

I hope this helps.

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