Hello Aspirant ,
I know the matter is of serious concern but please calm down and hope for the best. Go through the official website of SRM and the branch you paid the money to. Write another mail and contact them on all of the emails and numbers they give on the site as few might have some network connectivity issues. If you still recieve no response from their end , it is advisable to go to the actual university and talk to the adminstration department about the refund. Go to the address on the university and collect your refund as admission personnel will always be there to guide you.
Hope this helps you!
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