Hy,

When you participate in multiple phases of counseling for college admissions, such as in the case of your first and second phase counseling , it can sometimes lead to confusion regarding the payment of tuition fees. Here are some reasons why your fee status might still show as "to be paid" despite having paid it during the first phase:

Possible Reasons for Fee Status

1. System Update Delay :

   • Sometimes, the online systems used for counseling may not update immediately. There could be a delay in reflecting your payment status after you participate in subsequent phases of counseling.

2. New Payment Requirement :

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   • Some institutions may require that you pay a different fee or an additional processing fee for participating in the second phase of counseling. Check if this is a requirement for the counseling process you're involved in.

3. Seat Not Allotted :

   • If you were not allotted a seat in the second phase, the system may still indicate that a fee is pending because the participation in that phase requires confirmation of fee payment.

4. Technical Glitches :

   • There may be a technical issue or glitch in the counseling portal. In such cases, it's advisable to report the problem to the technical support team of the counseling authority.

5. Withdrawal from First Phase :

   • If you had previously accepted a seat in the first phase and then exercised options in the second phase, ensure that you followed the correct procedure to withdraw or confirm your first phase seat. Not doing so might lead to confusion about your payment status.

Recommended Actions

1. Contact Counseling Authority :

   • Reach out to the counseling authority or the helpline provided on their official website. They can clarify your payment status and help resolve any issues.

2. Check Payment Receipt :

   • Verify the payment receipt from your first phase counseling. Make sure that all the details are correct and that it shows the appropriate amount paid.

3. Documentation :

   • Keep all documentation related to your counseling and fee payment handy, as it may be required for verification.

4. Email or Call :

   • If you're not getting a response through the helpline, consider sending an email detailing your issue. Be sure to include your registration number and payment details.