If you've made a payment for NEET 2024 counseling but haven't received your pack yet, follow these steps:

1. Ensure you received a confirmation email or message for the payment.

2.  Reach out to the counseling authority's helpdesk or support team. Provide them with payment details, such as the transaction ID, date, and amount.

3. Double-check that you completed all required steps for the counseling process.

4. Sometimes, important emails might end up in spam or junk folders.

5.  Sometimes there might be a delay in processing. Ensure you've waited a reasonable amount of time before taking further action.

If you don't get a prompt resolution, consider visiting their office.

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If you've made the payment of Rs 799 for NEET 2024 counseling but haven't received the confirmation or package yet, here are some steps to take:

1. *Check your email*: Look for a confirmation email from the MCC (Medical Counselling Committee) or the state counseling authority.

2. *Verify your payment status*: Log in to your registered account on the MCC or state counseling website to check if your payment has been processed successfully.

3. *Contact customer support*: Reach out to the MCC or state counseling helpline numbers or email IDs for assistance.

4. *Check your bank statement*: Ensure the payment has been deducted from your account.

5. *Wait for 24-48 hours*: Sometimes, there might be a delay in processing. Wait for a day or two before escalating the issue.

6. *Raise a grievance*: If the issue persists, submit a grievance on the MCC or state counseling website.

Remember to stay calm and patient, and don't hesitate to reach out to the authorities for help. Good luck!