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Is it a problem if I cannot open the caste certificate document in the JEE Mains application? I already uploaded the document but I am unable to open it. I was uploading at night time.


Satvika P 30th Mar, 2022
Answer (1)
Anurag Khanna 30th Mar, 2022

Hello Aspirant,

See if you have uploaded the caste certificate as per the given specifications then it is alright, it might not be opening due to some technical glitch, so what you can do is just log-out from your application and login again then the issue would get resolved :-

>>>>>>> The size of the scanned copy of the Category certificate (SC/ST/OBC/EWS etc.) should be in pdf between 50kb to 300kb (clearly legible).

Also note that other documents also should only be uploaded as per the prescribed specifications :-


  • The recent photograph should be either in colour or black & white with 80% face (without mask) visible including ears against a white background.
  • Scanned photograph and signature should be in JPG/JPEG format (clearly legible).
  • The size of the scanned photograph should be between 10 kb to 200 kb (clearly legible).
  • The size of the scanned signature should be between 4 kb to 30 kb (clearly legible)
  • The size of the scanned copy of the PwD certificate should be in pdf between 50 kb to 300 kb (clearly legible).


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I hope this information helps you.

Good Luck!!

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