Question : ___________ is the process of grouping similar activities together and creating departments.
Option 1: Division of work
Option 2: Departmentalisation
Option 3: Delegation
Option 4: Centralisation
Correct Answer: Departmentalisation
Solution :
After dividing the work in smaller jobs, related and similar jobs are grouped together and put under one department. The departmentation or grouping of jobs can be done by the organisation in different ways.
Hence, option 2 is the correct answer.