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it has been 3 days since i submitted the application form of du sol but i still didn't get the option of fee payment, i even sent them an email they said it will be updated soon but it still haven't been updated, what should i do?


Dolly Bisht 27th Aug, 2024
Answer (1)
monag2673 28th Aug, 2024

It sounds like you're experiencing a delay in the fee payment section for your DU SOL application. Here’s a step-by-step approach to address the issue:


1. **Follow Up with DU SOL**: Since you’ve already emailed them once, it’s worth following up if you don’t receive a response within a reasonable time. Ensure you include your application number and details to help them locate your application quickly.


2. **Check Application Portal Regularly**: Sometimes, system updates might take a bit longer. Make sure to check the application portal frequently for any updates or changes.


3. **Contact Technical Support**: Reach out to DU SOL’s technical support or helpline. They might offer more immediate assistance and can confirm if there are any issues with your application or payment system.


4. **Visit the DU SOL Office**: If possible, visit the DU SOL office in person. This can sometimes expedite the resolution of technical issues.


5. **Keep Records**: Maintain all records of correspondence and screenshots of your application status. This will be helpful if you need to escalate the issue.


Be patient, but persistent, as these issues are often resolved with a bit of follow-up.

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