Question : "Keeping an eye on each and every operation in an organisation is neither cheap nor simple. Which managerial control idea or technique was highlighted above?
Option 1: Management by Exception
Option 2: Critical Point Control
Option 3: Both (1) and (2)
Option 4: Budgetary control
Correct Answer: Critical Point Control
Solution : Focusing on crucial result areas where deviations are unacceptable and should be addressed on a priority basis is referred to as critical point control. Administration by exception. The implication is that a manager who attempted to control everything risked controlling nothing. Hence, the correct option is 2.