Question : Mediation as a conflict resolution strategy involves:
Option 1: A third party directing the outcome
Option 2: The conflicting parties reaching a solution together with the help of a neutral third party
Option 3: Avoiding the conflict
Option 4: The use of force to resolve the conflict
Correct Answer: The conflicting parties reaching a solution together with the help of a neutral third party
Solution : Mediation involves the conflicting parties reaching a solution together with the help of a neutral third party. The mediator facilitates communication but does not impose a solution.
Question : Arbitration as a conflict resolution strategy involves:
Question : Negotiation as a conflict resolution strategy involves:
Question : In mediation, the role of the mediator is to:
Question : Competition is best defined as:
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