Question : Mukesh has limited authority and responsibility and interacts with actual work force. At what level does he work in the organisation?
Option 1: Top level
Option 2: Middle level
Option 3: Operational level
Option 4: None of the above
Correct Answer: Operational level
Solution : Operational level management place a very important role in the organisation since the interacts with the actual workforce. Operational management consists of supervisors for men superintendant section officer and other members directly concerned with the control of operative employees.
Hence, Option C is correct.