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My payment is done.. but my premium version is not unlocked yet???


akanshapandey 24th Aug, 2024
Answer (1)
sai raja 1st Sep, 2024

It sounds like there might be an issue with your account or payment processing. Here’s what you can do:

  1. Check Payment Confirmation : Verify that you have received a confirmation email or receipt for the payment.

  2. Log Out and Log In : Sometimes, logging out and then logging back in can refresh your account status.

  3. Clear Cache : Try clearing your browser’s cache and cookies, then reload the page.

  4. Check for Updates : Ensure there are no pending updates for the application or service you are using.

  5. Contact Support : Reach out to customer support for the service or application. Provide them with your payment details and any confirmation you have received.

If you need specific help with a service, let me know which one, and I can guide you further!



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