Question : Recognize the rights that consumers have under the Consumer Protection Act of 1986, and explain how consumer organisations can assist consumers in enforcing those rights by "encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practises of sellers."
Option 1: Right to be heard
Option 2: Right to choose
Option 3: Right to safety
Option 4: Right to be informed
Correct Answer: Right to be heard
Solution : Consumers who are taken advantage of have the right to be heard and the assurance that their interests will be taken into consideration. Right to be heard that consumers have under the Consumer Protection Act of 1986, and how consumer organisations can assist consumers in enforcing those rights by "encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practises of sellers." Hence, the correct option is 1.
