Correct Answer: The shopkeeper said to the lady, “Please hurry up, it is time for the shop to be closed.”

Solution : The correct choice is the second option.

Explanation:
The direct form is a way of reporting speech or writing in which the exact words spoken are quoted without any alteration. It typically involves the use of quotation marks to enclose the speaker's words.
Narration conversion:

• "Requested" is replaced with said.
• The infinitive form of the verb (to hurry up) will be changed to the base form (hurry up) as it is an imperative sentence, which would start with the word "please".
• Change the simple past tense (was) to the simple present tense (is).
• The direct words of the speaker are enclosed in inverted commas.

Therefore, the correct direct form would be: The shopkeeper said to the lady, "Please hurry up, it is time for the shop to be closed."