Question : Statement 1: Corrective action is taken before deviations occur in the controlling process.
Statement 2: Corrective action aims to prevent future occurrences of deviations.
Option 1: Both correct.
Option 2: Both incorrect.
Option 3: Statement 1 correct, Statement 2 incorrect.
Option 4: Statement 2 incorrect, Statement 1 correct.
Correct Answer: Statement 2 incorrect, Statement 1 correct.
Solution : The correct answer is (d) Statement 2 incorrect, Statement 1 correct.
Statement 1 is incorrect. Corrective action in the controlling process is taken after deviations or problems have occurred. It aims to address the existing deviations and ensure that they do not recur in the future.
This statement is correct. One of the objectives of corrective action is to identify the root causes of deviations and take steps to prevent similar deviations from happening in the future.