Question : Statement 1: Effective communication enhances understanding among employees.
Statement 2: Communication barriers always lead to confusion and misunderstandings.
Option 1: Both statements are correct.
Option 2: Statement 1 is correct, and statement 2 is false.
Option 3: Both statements are incorrect.
Option 4: Statement 2 is correct, and statement 1 is incorrect.
Correct Answer:
Both statements are correct.
Solution : The correct answer is (a) Both statements are correct.
Statement 1 is true. Effective communication, which involves clear, concise, and accurate information sharing, promotes better understanding among employees. When communication is done well, it ensures that the intended message is received and comprehended correctly, reducing the likelihood of misinterpretation.
Statement 2 is also true. Communication barriers, such as language barriers, noise, or lack of clarity, can impede effective communication and lead to confusion and misunderstandings. Barriers hinder the smooth transmission of information and can result in messages being misinterpreted or not fully understood, causing confusion among employees.
