Question : Statement 1: Policies provide guidelines for decision-making.
Statement 2: Policies guide actions in non-routine situations.
Option 1: Both statements are correct.
Option 2: Only statement 1 is correct.
Option 3: Only statement 2 is correct.
Option 4: Neither statement 1 nor statement 2 is correct.
Correct Answer:
Both statements are correct.
Solution : The correct answer is (a) Both statements are correct.
Statement 1 is correct. Policies are established guidelines or principles that offer a framework for decision-making within an organization. They help provide consistency and direction in various decision processes.
Statement 2 is also correct. While policies are often designed to address routine situations, they are equally important in guiding actions during non-routine or exceptional circumstances. Policies serve as a reference point for decision-making across different scenarios to ensure consistency and adherence to organizational values.
Therefore, both statements are correct.