Correct Answer: Both statements are correct.

Solution : The correct answer is (a) Both statements are correct.

Statement 1 is true. Communication barriers, such as misinterpretation, lack of clarity, noise, or ineffective channels of communication, can impede the smooth flow of information and understanding within an organization. When communication is hindered, it can lead to misunderstandings, errors, and delays, ultimately affecting the organization's ability to achieve its goals.

Statement 2 is also true. Effective communication strategies involve identifying and addressing communication barriers to ensure clear and efficient transmission of information. By using appropriate communication strategies, organizations can overcome these barriers, enhance understanding, improve collaboration, and ultimately work towards achieving their organizational goals.