Question : _________ states that the consumer has the right to get relief in case the product or service falls short of his expectations.
Option 1: Right to be informed
Option 2: Right to consumer education
Option 3: Right to be heard
Option 4: Right to seek redressal
Correct Answer: Right to seek redressal
Solution : Right to seek redress is a right that guarantees consumers justice against exploitation and includes payment for any loss or harm they may have endured, the replacement of goods, or the fixing of product flaws in order to satisfy consumers. Hence, the correct option is 4.