92 Views

Syllabus for service management?


Baskar 22nd Jan, 2019
Answer (1)
Simran Kaur 23rd Jan, 2019

I hope you are asking about post graduation course of MBA in service management.

Then, broadly the syllabus is as follows:

  • the ‘service perspective’ of business
  • the underpinning frameworks and models which sustain business from a service-based perspective
  • development of strategies to achieve sustainable competitive advantage
  • quality service management roles
  • management of change in organizations
  • strategic planning and implementation
  • management research project
  • advanced professional development
  • strategic marketing management
  • management of financial techniques and principles
  • quality systems and management
  • human resources development
  • research methods

I hope I was able to answer your question. For further queries, feel free to ask and I will be happy to answer.

All the best!

Related Questions

Amity University Noida MBA Ad...
Apply
Amongst top 3% universities globally (QS Rankings)
Graphic Era (Deemed to be Uni...
Apply
NAAC A+ Grade | Among top 100 universities of India (NIRF 2024) | 40 crore+ scholarships distributed
UPES MBA Admissions 2025
Apply
Ranked #41 amongst institutions in Management by NIRF | 100% Placement
Amity University, Noida BBA A...
Apply
Ranked amongst top 3% universities globally (QS Rankings)
Galgotias University | Admiss...
Apply
25+ years of legacy | NAAC A+ Grade | 800+ Recruiters | 1.5 CR-Highest Package
Shoolini University Admission...
Apply
NAAC A+ Grade | Ranked No.1 Private University in India (QS World University Rankings 2025)
View All Application Forms

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

150M+ Students
30,000+ Colleges
500+ Exams
1500+ E-books