Correct Answer: Reduce variability in work outcomes

Solution : The correct answer is (b) Reduce variability in work outcomes.

Standardization of tools and equipment involves establishing uniformity and consistency in the tools, equipment, and resources used in work processes. By standardizing tools and equipment, organizations aim to reduce variability in work outcomes and promote consistency in the quality and efficiency of work. This technique helps ensure that employees have access to reliable and standardized tools and equipment, which can lead to more predictable and consistent results.