Question : Through the organisation of training programmes, seminars, and workshops, consumer organisations and NGOs inform the public about their rights as consumers. Additionally, they produce journals and other publications to disseminate information about consumer issues, legal reports, available remedies, and other relevant topics. The consumer right promoted by consumer organisations and NGOs is ______.
Option 1: Right to be informed
Option 2: Right to consumer education
Option 3: Right to be heard
Option 4: Right to seek redressal
Correct Answer: Right to consumer education
Solution : A customer has a right to education and to make informed purchasing decisions. A lot of businesses and consumer advocacy groups are actively educating consumers. Hence, the correct option is 2.
