what is the difference between an L3 enginner and a software engineer
Hi,
L3 is the last line of support and usually comprises of a developer team which addresses the technical issues. Sometimes the issues reported by customers cannot be solved by L1 & L2 . In that case, the L3 team analyses the issue and fixes it. The issues which the L3 team gets involves code/development related fixes.
A software engineer applies mathematical analysis and the principles of computer cience in order to design and develop computer software. When working with a client, a software engineer will typically analyze the client's needs, then design, test, and develop the computer software in order to meet those needs.
Hope this helps.