what is the future scope for bpo

Hello,
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Since the world has entered into a corporate world BPO Jobs are on high demand and said to be a best way to improve our skills.
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There has been a lot of job opportunities since the corporate world are increasing day by day.
BPOs gained a lot of importance and value in this corporate world which play a vital role in developing process.
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You will be having a lot of career opportunities in BPO like,

• BPO executive
• accent trainer
• Team leader
• Operational manager
• Customer support
• Voices and nnon-voice etc.,

There are many more you can select based on your interest.
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hope you are cleared with your point
Thank you

Hello Aspirant,

Now a day Business Process Outsourcing (B P O) is very popular and widely accepted concept in the corporate world.
It is the process of hiring another company to handle business activities for you.
Outsourcing is contracting with another company or person to do a particular function.
It means some companies may enter into an agreement with another companies to perform their activities at an agreed cost.
Here the contracting companies may be benefited from the experience of the outsourcing company.

Scope of Outsourcing

The term outsourcing has more popularly come to be associated with I T enabled services or Business Process Outsourcing (BPO).
We can classify the scope of Outsourcing into 4 major areas.

Financial Services

The firm may outsource various financial services like payroll preparation, Underwriting, Merchant banking etc.

Advertising

Business firms generally depend on advertising agencies for designing developing and disseminating their products and services. Under the agreement the advertising agencies agrees to provide all the services associated with advertisement.

Courier service

Big firms generally depend on the courier agencies to dispatch their large amount of parcels.

Customer support Services

Customer service is the major area where outsourcing applicable. Almost all the companies outsources its after sale services and customer services. Call centers are the best example for the customer service outsourcing.


I hope the above information is useful to you,

All the best !