Question : Which management function involves communicating with employees to understand their grievances and providing suggestions to achieve organizational goals?
Option 1: Planning
Option 2: Organizing
Option 3: Controlling
Option 4: Directing
Correct Answer: Directing
Solution : The correct answer is (d) Directing
Directing is a management function that involves guiding, leading, and supervising employees to achieve organizational goals. Within the directing function, one aspect is effective communication. Managers communicate with employees to provide guidance, instructions, feedback, and support. This communication includes actively listening to employee grievances, concerns, and suggestions, as well as providing suggestions and recommendations to align their efforts with organizational goals. By maintaining open lines of communication, managers can foster a positive work environment, enhance employee engagement, and promote the achievement of organizational objectives. Therefore, directing is the management function that involves communicating with employees to understand their grievances and providing suggestions to achieve organizational goals.
