Question : Which of the following formal communication is highlighted in the below statement?
The main purpose of this communication is to increase organisational efficiency.
Option 1: Downward communication
Option 2: Upward communication
Option 3: Horizontal communication
Option 4: Diagonal communication
Correct Answer:
Diagonal communication
Solution :
Diagonal communication refers to flow to information between people holding different levels of authority in different departments. The main purpose of this communication is to increase organisational efficiency by speeding up communication process.
Hence Option D is correct.