Correct Answer: Measuring performance

Solution : The correct answer is (d) Measuring performance.

Measuring performance is a crucial step in the control process. It involves assessing and evaluating actual performance against the established objectives and standards. By measuring performance, managers can gather data and information about the progress, outcomes, and quality of work being performed. This step provides a basis for comparing actual results with desired outcomes and identifying any deviations or variances that may require corrective action.