Question : With a written guarantee to repair or replace, if necessary, within six months or 4,000 kilometres of mileage travelled, whichever is earlier, Asim purchased a bike from Samarth Automobiles. After travelling 500 kilometres in three months, the bike's gears began to malfunction. Asim took the motorcycle to the dealer, who wouldn't hear his complaint. He wasn't sure what he ought to do. Specify the legal authority that Asim may use in the aforementioned situation.
Option 1: Right to safety
Option 2: Right to consumer education
Option 3: Right to consumer education
Option 4: Right to be informed
Correct Answer: Right to safety
Solution : Consumers have a right to protection from goods and services that are harmful to their health and wellbeing, which is known as the "right to safety." Hence, the correct option is 1.
Question : Case Study:
XYZ Automobiles focuses on understanding customer needs and preferences to design their marketing strategies. They aim to deliver superior value to their customers. Which feature of marketing does XYZ Automobiles emphasize?
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