write down the process of communication what do you understand by verbal and non-verbal communication
Hii There,
Communication is the process of exchanging information, ideas, thoughts, or feelings between individuals or groups. It can be divided into two main types: verbal and non-verbal communication.
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Verbal Communication : Verbal communication involves the use of spoken or written words to convey a message. It includes:
Speaking: Using words to communicate with others, either face-to-face or over the phone.
Writing: Using written words, such as emails, letters, or reports, to convey information.
Verbal communication can be formal or informal, and it is often used to share facts, opinions, or emotions.
Non-verbal Communication : Non-verbal communication involves conveying messages without the use of words. It includes:
Body Language: Using gestures, facial expressions, and posture to convey meaning.
Facial Expressions: Expressions such as smiling, frowning, or raising an eyebrow can convey emotions and intentions.
Eye Contact: Making or avoiding eye contact can communicate interest, respect, or discomfort.
Gestures: Using hand movements or body positions to emphasize or clarify a message.
Thanks
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