Leading Healthcare Quality and Safety
Beginner
Online
3 Weeks
Free
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Compare Quick Facts
Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
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English | Self Study | Video and Text Based |
Courses and Certificate Fees
Fees Informations | Certificate Availability | Certificate Providing Authority |
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INR 2436 | yes | Coursera |
The Syllabus
Videos
- Welcome to the Course!
- An Interview with Peggy O’Kane, Founding & Current President of the National Committee for Quality Assurance (NCQA)
- The Unsettling Facts
- Models for Change
- Summary
Readings
- Please tell us more about you as a learner....
- Module 1 Readings & Resources
Practice Exercise
Videos
- Introduction
- The Lewis Blackman Story
- The Science of Patient Safety
- Systems Re-Engineering
- Human Factors
- Summary
Reading
- Module 2 Readings & Resources
Practice Exercise
Videos
- Introduction
- A Framework for Measures
- What Makes a Good Measure?
- Measurement: Why & What
- Use & Reporting of Measures
- Summary
Readings
- Module 3 Readings & Resources
- Desirable Measures Checklist
Practice Exercise
Videos
- Introduction
- Identifying the Problem & Benchmarking
- Quality Improvement Process
- QI as a Team Sport
- Quality Innovations: An Interview with Jesse Hines
- Summary
Reading
- Module 4 Readings and Resources
Practice Exercise
Videos
- Introduction
- Culture of Improvement and Safety: Models for Creating More Effective Organizations
- Leadership and Followership in a Culture of Quality
- Knowing Who You Are as a Leader
- Overcoming Resistance to Change
- Summary
Reading
- Module 5 Readings & Resources
Quiz
Articles