Question : Case Study 12: E-Commerce Haven
E-Commerce Haven, an online marketplace, is known for its decentralized decision-making approach.
Question:
E-Commerce Haven's decentralized structure promotes:
Option 1: Excessive centralization
Option 2: Duplication of resources
Option 3: Cross-functional collaboration
Option 4: Hierarchical authority
Correct Answer: Cross-functional collaboration
Solution : The correct answer is (c) Cross-functional collaboration
E-Commerce Haven's decentralized structure promotes cross-functional collaboration. In a decentralized organizational structure, decision-making authority is distributed throughout various levels of the organization. This often encourages collaboration and communication across different functions or departments, as teams have the autonomy to make decisions that align with their specific goals and objectives. This collaborative approach helps in leveraging diverse expertise, fostering creativity, and improving the overall effectiveness of the organization.