Question : Case Study 27: E-Commerce Haven
E-Commerce Haven's decentralized structure promotes:
Option 1: Excessive centralization
Option 2: Cross-functional collaboration
Option 3: Duplication of resources
Option 4: Limited accountability
Correct Answer: Cross-functional collaboration
Solution : The correct answer is (b) Cross-functional collaboration
E-Commerce Haven's decentralized structure promotes cross-functional collaboration. In a decentralized organizational structure, decision-making authority is distributed throughout various levels of the organization. This often encourages collaboration and communication across different functions or departments. Teams have the autonomy to make decisions that align with their specific goals, and this fosters collaboration and teamwork among different functional areas within the organization, ultimately enhancing productivity and innovation.
