Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Question :
How does effective communication contribute to the directing process at ABC Tech?
Option 1: Increases conflicts among employees
Option 2: Reduces employee motivation
Option 3: Enhances understanding and collaboration
Option 4: Promotes autocratic decision-making
Correct Answer: Enhances understanding and collaboration
Solution : The correct answer is (c) Enhances understanding and collaboration
Effective communication at ABC Tech contributes to the directing process by enhancing understanding and collaboration among employees. Clear and effective communication helps employees comprehend their roles, responsibilities, and organizational objectives. It ensures that everyone is aligned towards achieving common goals, minimizing confusion, and promoting better collaboration and teamwork. Effective communication typically minimizes conflicts, boosts employee motivation, and encourages a more participative and democratic leadership style rather than autocratic decision-making.
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