Question : Case Study 6: Effective Communication at ABC Enterprises
ABC Enterprises places a strong emphasis on effective communication to achieve its organizational goals. Consider the following scenario to answer the questions.
Question :
How does effective communication contribute to the directing process at ABC Enterprises?
Option 1: Creates conflicts among employees
Option 2: Reduces collaboration and coordination
Option 3: Enhances understanding and coordination
Option 4: Promotes autocratic decision-making
Correct Answer: Enhances understanding and coordination
Solution : The correct answer is (c) Enhancing understanding and coordination.
Effective communication ensures that information is conveyed clearly, accurately, and in a timely manner to employees. This clarity in communication helps employees understand their roles, responsibilities, and organizational goals, which in turn promotes better coordination among team members. When everyone is on the same page and understands what needs to be achieved, it facilitates a more efficient directing process, allowing employees to work towards common objectives in a cohesive and coordinated manner. Effective communication is unlikely to create conflicts, reduce collaboration, or promote autocratic decision-making. In fact, it typically minimizes conflicts, encourages collaboration, and fosters a more participative and democratic approach to decision-making.
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