Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Question :
What is one merit of informal communication at ABC Tech?
Option 1: Rapid transmission of information
Option 2: Encouraging employee creativity
Option 3: Building strong interpersonal relationships
Option 4: Reducing reliance on organizational hierarchy
Correct Answer:
Encouraging employee creativity
Solution : The correct answer is (b) Encouraging employee creativity
Informal communication at ABC Tech encourages employee creativity by allowing for spontaneous and free-flowing exchanges of ideas and opinions, which can foster creativity and innovation. When employees feel comfortable sharing their thoughts and brainstorming informally, it can lead to new and creative solutions to challenges and problems within the organization.
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