Question : Case Study 28:
A consumer purchased a household appliance and found that the packaging did not carry important safety instructions. The consumer's child got injured while using the appliance. What authority can take action against the manufacturer for this negligence?
Option 1: District Consumer Disputes Redressal Forum
Option 2: Food Safety and Standards Authority of India (FSSAI)
Option 3: State Consumer Disputes Redressal Commission
Option 4: National Consumer Disputes Redressal Commission
Correct Answer: District Consumer Disputes Redressal Forum
Solution : The correct answer is (a) District Consumer Disputes Redressal Forum
The District Consumer Disputes Redressal Forum is responsible for handling consumer complaints and disputes at the district level, including cases related to product safety and consumer rights violations.
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Question : Case Study 15:
A consumer purchased a household appliance and found that the packaging did not carry important safety instructions. The consumer's child got injured while using the appliance. What authority can take action against the manufacturer for this
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