1 View

Question : Case Study 3:

LMN Enterprises is a retail chain looking to enhance its workforce for the upcoming holiday season. The HR department is faced with the challenge of recruiting and training temporary employees. Evaluate the following scenarios and choose the correct option:

Question:

The HR manager at LMN Enterprises decides to offer on-the-job training to temporary employees to enhance their customer service skills. What phase of staffing does this represent?

Option 1: Recruitment
  

Option 2: Selection
 

Option 3: Training and development

  

Option 4: Performance appraisal


Team Careers360 9th Jan, 2024
Answer (1)
Team Careers360 14th Jan, 2024

Correct Answer: Training and development


Solution : The correct answer is (c) Training and development

When the HR manager at LMN Enterprises decides to offer on-the-job training to temporary employees to enhance their customer service skills, it represents the training and development phase of staffing. This phase involves activities designed to improve the skills, knowledge, and abilities of employees, ensuring they are well-equipped to perform their roles effectively. On-the-job training is a specific approach within the broader training and development process, focusing on providing practical, hands-on learning experiences while employees are actively engaged in their work tasks.

Related Questions

UPES Integrated LLB Admission...
Apply
Ranked #28 amongst Institutions in India by NIRF | Ranked #1 in India for Academic Reputation by QS University Rankings | 16.6 LPA Highest CTC
SLAT 2025 - The Symbiosis Law...
Apply
Conducted by Symbiosis International (Deemed University) | Ranked #5 in Law by NIRF | Ranked #2 among best Pvt Universities by QS World Rankings
Jindal Global Law School Admi...
Apply
Ranked #1 Law School in India & South Asia by QS- World University Rankings | Merit cum means scholarships
Symbiosis Law School Pune Adm...
Apply
NAAC A++ Accredited | Ranked #5 by NIRF
Nirma University Law Admissio...
Apply
Grade 'A+' accredited by NAAC
Great Lakes PGPM & PGDM 2025
Apply
Admissions Open | Globally Recognized by AACSB (US) & AMBA (UK) | 17.3 LPA Avg. CTC for PGPM 2024 | Application Deadline: 1st Dec 2024
View All Application Forms

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

150M+ Students
30,000+ Colleges
500+ Exams
1500+ E-books