Question : Case Study 9:
LMN Services is a service-based organization. The management team wants to implement control measures to improve employee performance and customer satisfaction.
Question:
Which step in the process of controlling involves setting specific performance targets for employees at LMN Services?
Option 1: Setting performance standards.
Option 2: Measuring actual performance.
Option 3: Comparing actual performance with standards.
Option 4: Evaluating employee performance.
Correct Answer: Setting performance standards.
Solution : The correct answer is (a) Setting performance standards.
The step in the process of controlling that involves setting specific performance targets for employees at LMN Services is "Setting performance standards." Performance standards define the expected level of performance for employees and provide clear benchmarks against which their actual performance can be measured. These standards help guide employees toward achieving desired outcomes and aligning their efforts with the organization's goals. Once performance standards are set, LMN Services can proceed with measuring actual performance, comparing it with the standards, and taking corrective actions as necessary to improve employee performance and customer satisfaction.
Question : Case Study 16:
Which step in the process of
Question : Case Study 5:
EFG Manufacturing is a company that produces consumer goods. The management team at EFG wants to implement a robust control system to improve productivity and optimize resource utilization.
Which
Question : Case Study 19:
EFG Manufacturing is a company that produces consumer goods. The management team at EFG wants to implement a robust control system to improve productivity and optimize resource
Question : Case Study 12:
Question : Case Study 3:
LMN Corporation is a multinational conglomerate with various business units. The company has a decentralized management structure and wants to ensure effective coordination among its units.
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