Question : Case Study: ABC Retailers
ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.
Which level of management in ABC Retailers is responsible for developing detailed plans and policies to achieve organizational objectives?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
Correct Answer: Middle-level management
Solution : The correct answer is (b) Middle-level management
Middle-level management is often responsible for translating the broad strategies and goals set by top management into detailed plans and policies that can be implemented at the departmental or unit level. They play a crucial role in aligning the organization's overall objectives with the specific actions and policies needed to achieve those objectives within their areas of responsibility.
