Question : Case Study: ABC Retailers
ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.
The management function of leading in ABC Retailers involves:
Option 1: Monitoring and evaluating employee performance
Option 2: Assigning tasks and responsibilities to employees
Option 3: Guiding and motivating employees to achieve organizational goals
Option 4: Setting performance standards and measuring actual performance
Correct Answer: Guiding and motivating employees to achieve organizational goals
Solution : The correct answer is (c) Guiding and motivating employees to achieve organizational goals
Leading is the management function that focuses on inspiring, guiding, and motivating employees to work toward the achievement of the organization's objectives. It involves creating a positive work environment, communicating a clear vision, and supporting and developing employees to help them reach their full potential. While other functions, such as setting performance standards and measuring actual performance , assigning tasks and responsibilities to employees , and monitoring and evaluating employee performance , are important, they are typically part of the controlling and organizing functions of management.
