Question : Case Study: PQR Software Solutions
PQR Software Solutions is a startup that provides innovative software solutions. The company is planning to introduce a new customer support system.
Question:
In the planning process for the new customer support system, what should PQR Software Solutions do after identifying potential risks?
Option 1: Setting objectives and goals
Option 2: Evaluating alternatives
Option 3: Developing premises
Option 4: Allocating resources
Correct Answer:
Evaluating alternatives
Solution : The correct answer is (b). Evaluating alternatives
Once potential risks are identified, the next logical step is to evaluate various alternatives or courses of action to mitigate or address those risks. This involves considering different strategies, approaches, or solutions to minimize the impact of the identified risks.
Therefore, the logical sequence in the planning process would be to evaluate alternatives after identifying potential risks.
