Question : Case Study: PQR Software Solutions
PQR Software Solutions is a startup that provides innovative software solutions. The company is planning to introduce a new customer support system.
Question:
The step PQR Software Solutions should take to identify potential risks and uncertainties in the new customer support system is:
Option 1: Evaluating alternatives
Option 2: Setting objectives and goals
Option 3: Identifying potential risks
Option 4: Allocating resources
Correct Answer: Identifying potential risks
Solution : The correct answer is (c). Identifying potential risks
Identifying Potential Risks is the correct step for addressing potential risks and uncertainties. It involves a systematic process of recognizing and understanding factors that could impact the success of the new customer support system.
In summary, identifying potential risks is a crucial step for PQR Software Solutions to ensure a proactive approach in managing uncertainties related to the new customer support system.