Question : Case Study: XYZ Corporation
XYZ Corporation is a manufacturing company known for producing high-quality electronic devices. It is divided into three levels of management: top management, middle-level management, and lower-level management. The company's main objective is to expand its market reach and maintain a strong reputation for innovation and customer satisfaction.
Which level of management in XYZ Corporation is responsible for formulating plans and policies to achieve organizational goals?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
Correct Answer:
Top management
Solution : The correct answer is (a) Top management.
Top management, also known as senior management or executive management, is responsible for making strategic decisions, setting organizational goals, and formulating policies that guide the overall direction of the company. They are at the highest level of the organizational hierarchy and have the most significant influence on the company's long-term success.