Question : Case Study: XYZ Corporation
XYZ Corporation is a manufacturing company known for producing high-quality electronic devices. It is divided into three levels of management: top management, middle-level management, and lower-level management. The company's main objective is to expand its market reach and maintain a strong reputation for innovation and customer satisfaction.
Which level of management is responsible for making decisions about the day-to-day operations of XYZ Corporation?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
Correct Answer: Lower-level management
Solution : The correct answer is (c) Lower-level management
Lower-level management, which includes supervisors and front-line managers, is directly involved in overseeing and making decisions about the daily operations of the organization. They are responsible for tasks related to the operational aspects of the business and ensure that work is carried out efficiently and effectively. This level of management is closest to the employees and is responsible for implementing the plans and policies set by higher management levels.
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