Question : Case Study: XYZ Electronics Pvt. Ltd.
XYZ Electronics Pvt. Ltd. is a growing company specializing in the manufacturing of electronic gadgets. The management believes in effective directing to ensure smooth operations. Consider the following scenario to answer the questions.
Question:
A supervisor at XYZ Electronics should possess qualities such as empathy and patience to:
Option 1: Promote conflicts within the team
Option 2: Ignore employee concerns
Option 3: Foster a positive work environment
Option 4: Implement an autocratic leadership style
Correct Answer: Foster a positive work environment
Solution : The correct answer is (c) Foster a positive work environment.
Empathy and patience are important qualities for a supervisor to foster a positive work environment. Empathy allows the supervisor to understand and relate to the concerns and feelings of their team members, promoting a supportive and understanding atmosphere. Patience enables the supervisor to listen, address issues calmly, and work through challenges with the team, contributing to a positive and harmonious workplace. These qualities are essential for promoting a healthy and collaborative work environment, not conflicts or autocratic approaches.