Question : Case Study: XYZ Electronics Pvt. Ltd.
XYZ Electronics Pvt. Ltd. is a growing company specializing in the manufacturing of electronic gadgets. The management believes in effective directing to ensure smooth operations. Consider the following scenario to answer the questions.
Question:
What qualities should a supervisor possess at XYZ Electronics?
Option 1: Micromanagement and authoritarian behavior
Option 2: Lack of communication skills
Option 3: Patience and effective communication skills
Option 4: Indifference toward employee concerns
Correct Answer: Patience and effective communication skills
Solution : The correct answer is (c) Patience and effective communication skills.
Patience is crucial for understanding and empathizing with employees, especially in challenging situations. Effective communication skills are essential for conveying expectations, providing feedback, and addressing concerns in a clear and respectful manner.
In summary, a supervisor at XYZ Electronics should possess qualities such as patience and effective communication skills to create a positive work environment, encourage teamwork, and enhance productivity and employee satisfaction.
