Question : Case Study: XYZ Tech Solutions
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.
Which level of management in XYZ Tech Solutions is responsible for interpreting and implementing the plans and policies of top management?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
Correct Answer: Middle-level management
Solution : The correct answer is (b) Middle-level management.
Middle-level management is responsible for interpreting and implementing the plans and policies of top management. They act as a bridge between top management and lower-level management, ensuring that everyone is on the same page and working towards common goals. Top management is responsible for setting the overall direction of the organization and developing long-term plans. Lower-level management is responsible for supervising the work of employees and ensuring that tasks are completed efficiently.